When an organization such as a non-profit walks into a hotel and asks for a free donated night for a charity auction, hotels can now direct them to their website to fill out an electronic online item request form. This drives organizations to the hotel’s website where they click on an item request link to easily complete their type of request. The system immediately sends the organization an email acknowledging the request and informs them of when the hotel will be back in touch. All requests that were previously handled on the phone, on paper or by mail, are now directed in one centralized electronic location. “AIRS offers the perfect solution to what has been a thorn in the side of hotel administration for decades now,” says luxury hotelier Robin Brown.
AIRS notifies participating hotels of requests as they come in and then allows them to send automated approval letter or letter of decline in a timely fashion. For those requests which are denied, not all is lost for the requesting organization as within the response letter is an offer from BiddingForGood to find donated items for them. The organization will then have an opportunity to run an online auction with BiddingForGood, using supplied donated items, including many luxury brands, in efforts to raise funds for their organization.